---
title: How to Reschedule an On-site Exam
description: Need to reschedule an upcoming NHA exam? Learn how in this step-by-step document.
---

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# How to Reschedule an On-site Exam

## Need to reschedule an upcoming NHA exam? Learn how in this step-by-step document.

### Step 1

Log into your Candidate account at [NHANOW.com](https://www.nhanow.com)

![How to Approve an NHA Exam Roster-3](https://knowledge.nhanow.com/hs-fs/hubfs/How%20to%20Approve%20an%20NHA%20Exam%20Roster-3.png?width=234&height=56&name=How%20to%20Approve%20an%20NHA%20Exam%20Roster-3.png) 

 

### Step 2

Select **My Exam Applications** from the left-hand side of the screen 

![How to Reschedule an on-site Exam-1-6](https://knowledge.nhanow.com/hs-fs/hubfs/How%20to%20Reschedule%20an%20on-site%20Exam-1-6.png?width=238&height=170&name=How%20to%20Reschedule%20an%20on-site%20Exam-1-6.png)

 

### Step 3

Select the icon underneath **Actions** to **Reschedule** 

![How to Reschedule an on-site Exam-1-7](https://knowledge.nhanow.com/hs-fs/hubfs/How%20to%20Reschedule%20an%20on-site%20Exam-1-7.png?width=670&height=196&name=How%20to%20Reschedule%20an%20on-site%20Exam-1-7.png)

*\*This icon will not be visible for **PSI exams**.  You must call them directly at **1-833-537-1330** at least 24 hours in advance of your test date to reschedule at no additional charge.*

 

### Step 4

Select the preferred test date for your exam - the test date should have a **check mark** once selected.

- Press Continue

*If your institution does not have any future exam dates scheduled, this will show as “**No Sections Available**”* 

**Important:** If the registration deadline for your original exam date has passed, it cannot be reopened or overridden. You will need to select a new exam date with an open registration window.

*![How to Reschedule an on-site Exam-1-8](https://knowledge.nhanow.com/hs-fs/hubfs/How%20to%20Reschedule%20an%20on-site%20Exam-1-8.png?width=670&height=237&name=How%20to%20Reschedule%20an%20on-site%20Exam-1-8.png)*

### Step 5

Your new exam will be **pending the roster approval** until the week prior to the test date 

![How to Reschedule an on-site Exam-1-10](https://knowledge.nhanow.com/hs-fs/hubfs/How%20to%20Reschedule%20an%20on-site%20Exam-1-10.png?width=419&height=266&name=How%20to%20Reschedule%20an%20on-site%20Exam-1-10.png)

![](https://knowledge.nhanow.com/hs-fs/hubfs/image-png-Mar-27-2024-06-14-26-8192-PM.png?width=602&height=196&name=image-png-Mar-27-2024-06-14-26-8192-PM.png)

 

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