--- title: Educator & Employer Resources | Help Center description: Discover steps and checklists to help prepare your learners, exam-day troubleshooting, product implementation details and post-certification guidance. --- [Skip to content](https://knowledge.nhanow.com/educator-employer-resources#main-content) [![nha-logo-abbreviated1](https://knowledge.nhanow.com/hs-fs/hubfs/Marketing/Brand%20Resources/logos/nha-logo-abbreviated1.png?width=126&height=46&name=nha-logo-abbreviated1.png)](https://www.nhanow.com/) - [NHA Certification Portal Login](https://certportal.nhanow.com/) Open main navigation Close main navigation - [NHA Certification Portal Login](https://certportal.nhanow.com/) - [Return to NHANow.com](https://www.nhanow.com/) [Return to NHANow.com](https://www.nhanow.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledge.nhanow.com/) 2. [Educator & Employer Resources](https://knowledge.nhanow.com/educator-employer-resources) # Educator & Employer Resources Discover steps and checklists to help prepare your learners, exam-day troubleshooting, product implementation details and post-certification guidance. - [How to Schedule an Onsite Exam](https://knowledge.nhanow.com/how-to-schedule-an-onsite-exam) ## General Resources - [How to Navigate the Dashboard for Institution Users](https://knowledge.nhanow.com/dashboard-institution-users) - [How to Update Your Administrative Profile](https://knowledge.nhanow.com/how-to-update-your-administrative-profile) - [Bulk Certification Verification](https://knowledge.nhanow.com/bulk-certification-verification) - [Alignment Guide Instructions](https://knowledge.nhanow.com/alignment-guide-instructions) - [Who would benefit from Certification?](https://knowledge.nhanow.com/who-would-benefit-from-certification) - [How to Create a Course](https://knowledge.nhanow.com/how-to-create-a-course) - [What types of resources are included in the Facilitator Toolkit (when applicable)?](https://knowledge.nhanow.com/what-types-of-resources-are-included-in-the-facilitator-toolkit-when-applicable) - [How to Invite Candidates to a Course](https://knowledge.nhanow.com/how-to-invite-candidates-to-a-course) - [Inviting a Candidate to Create an Account](https://knowledge.nhanow.com/inviting-a-candidate-to-create-an-account) - [How to Add an Administrative User to your Account](https://knowledge.nhanow.com/how-to-add-an-administrative-user-to-your-account) - [How to Manage a Course](https://knowledge.nhanow.com/how-to-manage-a-course) - [What is the process for offering NHA certification exams to our students or employees?](https://knowledge.nhanow.com/what-is-the-process-for-offering-nha-certification-exams-to-our-students-or-employees) - [Can our school administer NHA certification exams to our students at our location?](https://knowledge.nhanow.com/can-our-school-administer-nha-certification-exams-to-our-students-at-our-location) - [Will our school ever be asked to host exam participants from other institutions?](https://knowledge.nhanow.com/will-our-school-ever-be-asked-to-host-exam-participants-from-other-institutions) - [How to Access NHA Materials from a Learning Management System (LMS) - Administrators](https://knowledge.nhanow.com/how-to-access-nha-materials-from-a-learning-management-system-lms) - [Who covers the cost of the exams?](https://knowledge.nhanow.com/who-covers-the-cost-of-the-exams) - [How to Remove Users From Your Account](https://knowledge.nhanow.com/how-to-remove-a-user) - [NHA Learning Tool Interoperability (LTI) Frequently Asked Questions](https://knowledge.nhanow.com/nha-learning-tool-interoperability-lti-frequently-asked-questions) - [How to Convert a CTE Student's Provisional Certification to a Full NHA Certification.](https://knowledge.nhanow.com/how-to-grant-provisional-certification-to-your-cte-students) - [How to Create a Course and Approve the Course Roster Using Inventory](https://knowledge.nhanow.com/how-to-create-a-course-and-approve-the-course-roster-using-inventory) See less ▼ ## Proctoring Resources - [How to Become a Proctor](https://knowledge.nhanow.com/how-to-become-a-proctor) - [How to Renew Proctor Status](https://knowledge.nhanow.com/how-to-renew-proctor-status) - [Proctoring Online Exam Manual](https://knowledge.nhanow.com/proctoring-online-exam-manual) - [Proctor Handbook](https://knowledge.nhanow.com/proctor-handbook) - [How to Proctor an NHA Exam](https://knowledge.nhanow.com/how-to-proctor-an-nha-exam) - [How to Reset a Password During an On-Site Exam](https://knowledge.nhanow.com/how-to-reset-a-password-during-an-on-site-exam) - [Proctor Readiness Checklist for Onsite Exams](https://knowledge.nhanow.com/proctor-readiness-checklist) See less ▼ ## Exam and Prep Material Resources - [Does NHA Require Exam Registration Deadlines?](https://knowledge.nhanow.com/nha-exam-registration-deadlines) - [Steps to Certification as an Instructor/Administrator](https://knowledge.nhanow.com/steps-to-certification-as-an-instructor/administrator) - [How to Approve a Course Roster](https://knowledge.nhanow.com/how-to-approve-a-course-roster) - [Exam Ready Checklist](https://knowledge.nhanow.com/exam-ready-checklist) - [Why do NHA’s exams change?](https://knowledge.nhanow.com/why-do-nhas-exams-change) - [How much do NHA’s exams change?](https://knowledge.nhanow.com/how-much-do-nhas-exams-change) - [What is pilot scoring and when does it apply?](https://knowledge.nhanow.com/what-is-pilot-scoring-and-when-does-it-apply) - [When will new NHA prep materials & new exams launch?](https://knowledge.nhanow.com/when-will-new-prep-materials-new-exams-launch) - [What will happen to existing inventory when a new NHA certification exam and study materials are released?](https://knowledge.nhanow.com/what-will-happen-to-existing-inventory) - [What will happen to current courses when a new NHA exam and study materials are launched?](https://knowledge.nhanow.com/what-will-happen-to-current-courses-course-created-prior-to-exam-launch-day) - [What will happen to the new courses once a new NHA exam/exam prep has launched?](https://knowledge.nhanow.com/new-courses-courses-setup-on-exam-launch-date-or-after) - [Can the new exam prep and old exam prep be under the same course? How does that impact reporting?](https://knowledge.nhanow.com/can-the-new-exam-prep-and-old-exam-prep-be-under-the-same-course) - [Which NHA exam prep materials will be available for new courses when a new exam has launched?](https://knowledge.nhanow.com/which-prep-will-be-available-for-new-courses) - [Prior to exam launch: An instructor invites a candidate to the old prep (diminished their inventory). The candidate has not accepted that invitation, and needs the new prep. How would this be managed?](https://knowledge.nhanow.com/instructor-invites-a-candidate-to-old-prep) - [On exam launch day: An instructor invites a candidate to the old prep (diminishes their inventory). The candidate has not accepted the invitation. How will this be managed?](https://knowledge.nhanow.com/on-exam-launch-day-instructor-invites-a-candidate-to-the-old-prep) - [What happens to active NHA products in learner accounts and courses already in use on exam launch day?](https://knowledge.nhanow.com/what-happens-to-active-nha-products-in-learner-accounts-and-courses-already-in-use-on-exam-launch-day) - [When would the updated product not be provided on or after exam launch day?](https://knowledge.nhanow.com/when-would-the-updated-product-not-be-provided-on-or-after-exam-launch-day) - [What exam will be available on exam launch day or after?](https://knowledge.nhanow.com/what-exam-will-be-available-on-exam-launch-day-or-after) - [Certification Exam Updates FAQs](https://knowledge.nhanow.com/certification-exam-update-faqs) - [How to Monitor and View Your Candidate Exam Applications](https://knowledge.nhanow.com/how-to-monitor-and-view-your-candidate-exam-applications) - [How to View Study Material Reporting](https://knowledge.nhanow.com/how-to-view-study-material-reporting) - [What happens for those candidates who may test right before the new prep launches and do not pass, so they have to wait 30 days before they can re-test and that pushes them past the exam launch date?](https://knowledge.nhanow.com/candidates-test-before-new-prep-launches-and-do-not-pass) - [How to View Certification Exam Results](https://knowledge.nhanow.com/how-to-view-certification-exam-results) - [Managing the Externship Certification Queue](https://knowledge.nhanow.com/managing-the-externship-certification-queue) - [How to Verify Multiple Certifications](https://knowledge.nhanow.com/how-to-verify-multiple-certifications) - [How to Setup and Manage Exam Access Keys](https://knowledge.nhanow.com/access-keys) - [Approving a Roster for an NHA Exam](https://knowledge.nhanow.com/approving-a-roster-for-an-nha-exam) - [Approving a Roster for Third-Party Exams](https://knowledge.nhanow.com/approving-a-roster-for-third-party-exams) - [How to View/Edit A Scheduled Onsite Exam](https://knowledge.nhanow.com/how-to-view/edit-a-scheduled-exam) - [NHA Testing Best Practices](https://knowledge.nhanow.com/nha-testing-best-practices) See less ▼ ## Test Plans - [NHA Exam Test Plans](https://knowledge.nhanow.com/nha-exam-test-plans) - [Educator & Employer Resources](https://knowledge.nhanow.com/educator-employer-resources#main-content) - [General Resources](https://knowledge.nhanow.com/educator-employer-resources#general-resources) - [Proctoring Resources](https://knowledge.nhanow.com/educator-employer-resources#proctoring-resources) - [Exam and Prep Material Resources](https://knowledge.nhanow.com/educator-employer-resources#exam-and-prep-material-resources) - [Test Plans](https://knowledge.nhanow.com/educator-employer-resources#test-plans) - [Learner & Professional Resources](https://knowledge.nhanow.com/learner-professional-resources#main-content) - [General Resources](https://knowledge.nhanow.com/learner-professional-resources#general-resources) - [Exam Application Resources](https://knowledge.nhanow.com/learner-professional-resources#exam-application-resources) - [Exam Prep & Learning Resources](https://knowledge.nhanow.com/learner-professional-resources#exam-prep-learning-resources) - [Post Certification & Renewal Resources](https://knowledge.nhanow.com/learner-professional-resources#post-certification-renewal-resources) - [Membership](https://knowledge.nhanow.com/learner-professional-resources#membership) - [NHA One™](https://knowledge.nhanow.com/learner-professional-resources#nha-one) - [Quick Links](https://knowledge.nhanow.com/quick-links) - [Blog](https://knowledge.nhanow.com/blog) [![nha logo.png](https://knowledge.nhanow.com/hs-fs/hubfs/NHA_Logo_Abbreviated_CMYK_vFA.png?width=188&height=66&name=NHA_Logo_Abbreviated_CMYK_vFA.png "nha logo.png")](http://www.nhanow.com) Copyright© 2026 Assessment Technologies Institute®, LLC. All rights reserved.