How to Reschedule a PSI Exam

Need to reschedule an upcoming PSI exam? Learn how in this step-by-step document.

Step 1

Log into your Candidate account at

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Step 2

To locate your existing application, choose Apply from the left-hand side of the screen. 

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Step 3

You will see your Applications in progress, including your booking confirmation, ID and test date details. Select the orange Schedule with PSI button. 

Note: this will route you to your PSI landing page for scheduling. 

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Step 4

Select the View My Tests button to view, cancel or re-schedule your scheduled exam

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Step 5

You will see the details of your scheduled exam as well as the option to Cancel Booking or Re-Book.

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Step 6

You can choose to cancel your book or re-book. 

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Step 7 

Selecting Re-Book will take you back to the beginning of scheduling your exam where you can select either 

  • A remote proctored exam, select Online Proctored (Live)
  • Or a PSI testing location in person, select Onsite (Test Center)

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Step 8 

Canceling your booking will return you to your PSI Scheduling home screen where you can choose to schedule your exam. 

Note: You have 6-month window from your application date to schedule and take your NHA exam with PSI. 

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*Re-Scheduling must occur prior to 24 hours ahead of currently scheduled exam to prevent forfeiting the exam fees.