What are the system requirements?

Certain device and operating system requirements can help ensure that you're offering the best experience with NHA products and related actions. Learn more about those options in this article.

For the best experience, we recommend the following devices, browsers, and configuration settings.
Updated: May 23, 2025

Device/Machine Requirements:

Device

Operating System

Minimum Hardware

PC

Windows 11
  • System RAM: 8GB or more
  • CPU: Multi-core processor, Speed 2.5 GHz of better
  • Graphics: 3D capable, 2GB Video Card, DirectX 12 or equivalent support
  • Storage: 256GB SSD or larger

Mac

Latest version of macOS or the previous version

  • System RAM: 8GB or more
  • Graphics: 3D capable, 2GB Video Card, Metal support
  • Storage: 256GB SSD or larger

iPad

Latest version of iPadOS or the previous version

  • Models: Recent models (e.g., iPad Air, iPad Mini, iPad Pro, iPad 7th Generation or later)

Android Tablet*

Latest version of Android OS or the previous version

  • Manufactured: Within the last 3 years

Chrome OS Device*

Latest version of Chrome OS or the previous version

  • System RAM: 8GB or more
  • CPU: Multi-core processor, 2.5GHz or better
  • Graphics: 3D capable, 2GB Video Card, OpenGL 3.0 or equivalent support
  • Storage: 128GB SSD or larger

Apple Mobile Device**

Latest version of iOS or the previous version

  • Models: Recent models (e.g., iPhone XR or later)

Android Mobile Device**

Latest version of Android OS or the previous version
  • Manufactured: Within the last 3 years

 * Due to the large number of manufacturers of these devices, NHA cannot fully guarantee compatibility with them and highly recommends that a test against the NHA system be performed prior to purchasing. Most of NHA’s content does not require a heavy amount of processing power and memory usage. NHA simulation experiences do require a substantial amount of both, which may occasionally cause issues loading simulation content.

** Due to the screen size and often running in a “mobile” mode, NHA does not recommend using mobile devices to access the NHA site or other content not offered through the NHA mobile application. 

Browser Requirements:

Browser

Version

 

Firefox

59 or later

Download

Google Chrome

66 or later

Download

Safari

OSX 10.13 or later

Download

Browser Configuration Requirements:

Requirement

Minimum

Recommended

Minimum Resolution

1024 x 600

1360 x 768

Javascript and cookies

Enabled

Enabled

Hardware acceleration

Enabled

Enabled


The following URLs should be added to the browser’s allow cookie list along with the allow list for any pop-up blockers:

URL

www.nhanow.com

certportal.nhanow.com

student.nhanow.com

pages-delivery.nhanow.com

lms.nhanow.com

lti.nhanow.com

lti2.nhanow.com

cdn-assets.nhanow.com

assessments.nhanow.com

staticcontent.nhanow.com

analytics.nhanow.com

ltiactivity.nhanow.com

ascendlearning.com
service-now.com

lti-bridge.kognito.com

access.kognito.com

simulations.kognito.com

cdn-na.readspeaker.com

 Additional Configuration Notes

  • NHA recommends using wired network connections for proctored testing. Wireless/Wi-fi connections may be unreliable and could negatively affect testing.
  • NHA recommends a download speed of 10Mpbs or greater to consistently access all content. A network speed test can be found at http://www.speedtest.net if download speeds are unknown.
  • Android's default browser is not supported; download Chrome for a better experience.
  • Clear browsing history and exit the browser prior to any testing.
  • Depending on your institution’s setup, they may need to allow *.nhanow.com and *.kognito.com through all proxy/caching servers.
  • Satellite ISPs: NHA’s website functionality depends on direct connections to our website and databases to accurately display content. Because many ISPs cache webpages rather than allowing connection to the originating website, we are not able to guarantee performance of our website over a satellite connection.
  • NHA internally tests their products using JAWS and NVDA to promote WCAG 2.0 compliant operations for assistive reading.